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Cracking the Job Code

It may seem counterintuitive for employers to double down on learning and development at a time when workers are becoming more mobile. But recent research across four leading economies suggests that such a strategy is more important than ever.

LONDON – It has always been difficult to know with certainty that someone will be a good fit for a job until she or he is in the role and actually doing the work. For that reason, the hiring process can require both candidates and employers to take a leap of faith – which is especially true today, when labor shortages and fast-changing technologies are making traditional hiring practices even less effective. Firms need a new lens for evaluating talent – and must step up their commitment to developing skills through on-the-job coaching.

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